Bayside City Council is seeking a Coordinator Customer Contact Centre to lead a dedicated customer service team across all channels. The role reports to the Manager Advocacy, Communications and Engagement and focuses on service performance, workforce capability, and stakeholder engagement.
You will drive continuous improvement, foster a team-oriented culture, and partner across Council to enhance customer experiences and outcomes.
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📌 Customer Contact Centre Lead - Hybrid/Remote (City of Bayside)
🏢 Bayside City Council
📍 City of Bayside
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