You'll run the liquid waste operations day to day for South Gippsland Septic Tank Cleaning, helping grow the business and lending a hand across the wider operation when things are quieter. The phone rings every day and we need someone to own it and assist with growth!

Currently 3 vacuum trucks in the fleet, 1-2 on the road each day, occasionally 3.

Key responsibilities

Answer customer calls and enquiries, and book jobs

Schedule drivers and plan efficient daily routes, liaising with staff throughout the day

Manage job cards, invoicing and follow-up in ServiceM8 and Xero

Keep compliance paperwork and EPA waste records accurate and up to date

Build relationships with councils, builders, plumbers, real estate agents and commercial clients

Chase recent contracts and recurring work to strengthen business

Follow up extra works required to help finalise jobs to a high standard

Assist in booking blockages, Jetter and CCTV bookings

Help with local marketing, including social media pages and sponsorships

Help across the wider business with admin and ad hoc tasks during quieter periods

Find better, faster ways of doing things as the business grows

About you





Scheduling, dispatch, logistics or trades-office experience

Calm, friendly and professional on the phone, including with urgent customers, ability to think quick and multitask.

Comfortable with software (Gmail, ServiceM8 and Xero experience highly regarded)

Confident building relationships and following up leads, not just processing them

Someone who can find gaps and fix them by creating new processes and SOPs

Takes ownership and gets things done without being chased

Excited about company growth

Flexible and happy to pitch in wherever the business needs it

Local to South Gippsland or within commuting distance of Leongatha

About us

South Gippsland Septic Tank Cleaning has served the region since 1996 and has an excellent local name. As part of the Southern Septics group, the business has grown. We run a modern fleet of pump-out trucks and other equipment servicing homeowners, builders, councils and water authority and commercial customers across Gippsland, Bass Coast and the Southeast.

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📌 Liquid Waste Operations Coordinator – Leongatha
🏢 Liquid Management Australia
📍 Leongatha