CullenUS in Kew, Australia, is seeking a Client Care Consultant to deliver seamless post-purchase support for our fine jewellery clients. You’ll handle ring resizing, repairs, drop-offs and pickups, and coordinate with our workroom and showroom teams to ensure flawless service.
This full-time role emphasizes clear communication, meticulous record-keeping, and a warm, client-first approach. You’ll manage appointments, verify payments, capture exact inspection notes, and keep systems up to date