Temporary assignment until the end of 2026 | $43–$47 per hour + super | Melbourne | Immediate start

- Claims processing experience essential; property claims highly desirable
- $43–$47/hr + super | Temporary assignment through to end of 2026
- Join a supportive insurance claims team | Melbourne | Immediate start

About the client

MAYDAY Recruitment is partnering with a well‑established and highly regarded insurer seeking an experienced Claims Consultant to join their VIC Claims team on a temporary basis until the end of the year.

This is an excellent opportunity for an experienced claims professional who can hit the ground running, manage a busy portfolio and provide high-quality service to customers throughout the claims process.

Property claims experience is highly desirable, but most importantly, you’ll bring proven claims processing experience and the ability to work confidently in a fast‑paced environment.

What You’ll Be Doing

- Processing and managing claims from notification through to resolution
- Assessing claim information and determining appropriate outcomes
- Liaising with customers, brokers, assessors, suppliers and other stakeholders
- Coordinating assessments, repairs and other claim requirements
- Maintaining accurate claim records and documentation
- Managing customer enquiries and providing regular updates




- Ensuring claims are processed efficiently and in line with relevant policies and procedures

What We’re Looking For

- Previous claims processing experience – essential
- Experience managing claims within an insurance environment
- Property claims experience highly desirable
- Strong attention to detail and excellent organisational skills
- Confident communication and stakeholder management skills
- Ability to manage a busy workload and prioritise competing claims
- Experience using claims management systems and Microsoft Excel
- Ability to hit the ground running and work effectively

Benefits

- Immediate start with a temporary assignment through to the end of 2026
- Competitive rate of $43–$47 per hour + super
- Join a well‑established and highly regarded insurance business
- Work within a supportive and collaborative Claims team
- Manage a wide-ranging portfolio and make an immediate impact
- Monday to Friday business hours with no weekend or shift work
- Melbourne location with excellent public transport access

We welcome applicants of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and those from culturally diverse backgrounds.

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📌 Claims Consultant (Melbourne)
🏢 Mayday Recruitment Group
📍 Melbourne