Trio Automotive Group is a growing Roadside Assistance and Towing company, and we are seeking motivated and customer-focused Tow Truck Operators to join our team. This role offers a great opportunity for individuals who enjoy hands-on work, helping customers, and being part of a supportive and professional team.
About the Role
As a Tow Truck Operator, you will provide high-quality roadside assistance and towing services while delivering excellent customer service. You will represent Trio Automotive Group professionally and ensure customer safety and satisfaction at all times.
Key responsibilities include:
- Attending roadside assistance jobs including flat tyres, lockouts, battery replacements and jump starts
- Operating tow trucks safely and in accordance with company procedures
- Maintaining cleanliness and presentation of allocated work vehicles
- Using tablets and computer systems for job records and training
- Providing professional and friendly customer service
What We Offer
- Supportive and friendly team workplace
- Extensive onboarding and ongoing training
- Flexible shift options
- Opportunities for career growth and development
- Weekly recognition programs
- Annual Christmas party and company social events
Skills & Experience
- MR or HR licence
- Sound knowledge of motor vehicles
- Strong problem-solving skills
- Computer literate and confident using smart tablets
- Physically fit and capable of manual tasks
- Strong work ethic and customer-focused attitude
- Ability to work rotating on-call nights and weekends as part of a shared team roster
What’s On Offer
- Competitive income packages for the right candidates
- Regular and ongoing training provided
- Stable, long-term employment with a growing organization
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📌 Tow Truck Operator (Lismore City Council)
🏢 Trio Automotive Group
📍 Lismore City Council
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