Customer Service Consultant (Brisbane City)

Customer Service Consultant (Brisbane City)

10 Oct
|
Portside Storage
|
Brisbane City

10 Oct

Portside Storage

Brisbane City

Locations: BANYO / PORTSIDE STORAGE FACILITIES

Work Type: FULL TIME ROLE

About the Role

Are you a friendly, proactive customer service professional looking for a stable and rewarding full-time role?

We are a rapidly expanding, family-owned storage business looking for a motivated Customer Service Store Consultant to join our dedicated storage team. Operating across our Banyo and Portside Hamilton locations. This role offers great variety, hands-on training, and a supportive team workplace.

If you enjoy helping people, closing sales, and taking pride in a well-maintained facility, we’d love to hear from you!

Key Responsibilities

Deliver exceptional customer service across in-person visits, phone enquiries, and email correspondence.

Build genuine rapport with clients to understand their needs and recommend the best storage solutions.

Drive sales and unit bookings through clear communication and confident product knowledge.

Handle daily office administration, customer accounts, and computer database entries.

Maintain facility cleanliness, ensuring site safety, security, and presentation standard at all times.





Work dynamically across both our Banyo and Hamilton storage locations.

What We Are Looking For

Positive & Enthusiastic Attitude: High energy, warm interpersonal skills, and self-motivation.

Customer & Sales Focus: Proven experience in customer service with a comfortable, natural sales approach.

Tech Savvy: Strong proficiency in general computer applications and database systems.

Versatility: Comfortable working independently as well as collaboratively with the team.

Essential Requirements: Current C-Class Driver’s License and reliable transport.

Desirable Extras: Previous experience in the self-storage industry

A valid Forklift License will be highly regarded.

What We Offer

Attractive & Competitive Salary based on experience.

Work-Life Balance: No working on Sundays or Public Holidays.

Growth & Support: Comprehensive onsite training provided to set you up for success.

Great Culture: Work within our expanding family business where your contribution is truly valued.

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📌 Customer Service Consultant (Brisbane City)
🏢 Portside Storage
📍 Brisbane City

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