The John Hughes Group is a well-known iconic brand in WA, with a broad range of diverse business activities.

We are looking for an eager candidate to help with supporting the IT environment, including the day-to-day tasks and issues that arise in supporting a large company with a number of sites. This position would be suitable for an experienced Helpdesk Staff member willing to step up to the next level.

The responsibilities and requirements of the role are:

A blended mix of "in person" support and over the phone / ticketing support.

Escalation of cases as needed to 3rd party resources as required.

ICT procurement and hardware / software Installation. (mostly desktop/laptop, Phone and printers)

Work collaboratively as in a team to support and assist where required.

Other duties as directed appropriate to the scope and level of this position.

The successful candidate should

A minimum of 2 years experience in an IT Helpdesk Role

Experience with the following technologies:

Microsoft Windows Server and desktop operating systems

VOIP Telephony

Outgoing personality, with strong communication skills and professionally presented Customer-centric approach to support.

Experience in the automotive industry would be desirable.

Be self-motivated and energetic.

The successful candidate must have;

their own vehicle and be willing to visit all the sites as required (all travel will be compensated).

Full Australian Working rights.

Experience and/or relevant qualifications in Information Technology

This is a fulltime position - Monday to Friday between the hours of 7:30am and 4:30pm





The John Hughes Group employs approximately 560 people and sells over 1700 new and used vehicles every month with an annual turnover of $550 million. The Company has diversified into many peripheral areas in the automotive industry, it has its own Insurance Company, its own Finance Company, a Finance Broking operation, underwrites its own extended warranties, is in the tyre and battery business provides its own roadside assistance, has twelve mobile service vans, and has its own fleet of trucks to transport vehicles to and from the varied locations.

For a number of years John Hughes was a director of Channel 9 in Perth and Burswood Management Limited, the Company operating the casino complex in Western Australia.

Source: This is an extract from the company's own website.

The John Hughes Group employs approximately 560 people and sells over 1700 recent and used vehicles every month with an annual turnover of $550 million. The Company has diversified into many peripheral areas in the automotive industry, it has its own Insurance Company, its own Finance Company, a Finance Broking operation, underwrites its own extended warranties, is in the tyre and battery business provides its own roadside assistance, has twelve mobile service vans, and has its own fleet of trucks to transport vehicles to and from the varied locations.

For a number of years John Hughes was a director of Channel 9 in Perth and Burswood Management Limited, the Company operating the casino complex in Western Australia.

Source: This is an extract from the company's own website.

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📌 IT Helpdesk Officer (Perth)
🏢 John Hughes Group
📍 Perth