Australian Grand Prix Corporation in Melbourne is seeking a Customer Experience Coordinator to lead the day-to-day operation of our Contact Centre and ensure a high-quality customer experience across events, products and channels. This 12-month, full time role sits in the Membership team and reports to the Division Manager – Membership.
You will drive onboarding readiness for onsales, manage workflows and escalation, and monitor service levels, response times and customer satisfaction while
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📌 Customer Experience Architect – Events & Contact Centre (Melbourne)
🏢 Australian Grand Prix
📍 Melbourne
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