We are seeking a compassionate and motivated Intake Worker who is passionate about supporting individuals and families affected by violence, abuse and neglect. This rewarding prospect offers the chance to make a meaningful difference through trauma-informed assessment, crisis intervention, care coordination and advocacy, while working collaboratively with a multidisciplinary network to ensure vulnerable clients receive timely, appropriate and client-centred support.

As a PPP VAN Intake Worker, you will be the first point of contact for individuals and families affected by violence, abuse and neglect, providing compassionate, trauma-informed support and intervention. Working within a specialist multidisciplinary team, you will conduct assessments, coordinate care, facilitate referrals and advocate for clients to ensure they receive timely and appropriate services.

Key Responsibilities

- Conduct intake, screening, psychosocial assessments and brief interventions for clients experiencing violence, abuse and neglect.
- Provide trauma-informed crisis assessment, response and support, including information regarding medical and legal options.
- Coordinate care planning and referrals,



working collaboratively with internal and external services to achieve positive client outcomes.
- Deliver client-focused advocacy, consultation and liaison services to clients, families, health professionals and partner agencies.
- Maintain accurate clinical records, contribute to data collection and quality improvement activities, and participate in business hours and after-hours crisis response services.

Our ideal candidate will:

- Hold an recognised degree as a Social Worker, Registered Nurse, Psychologist or Occupational Therapist with Peak Body Membership
- Experience providing trauma-informed assessment, crisis intervention and support to individuals and families affected by violence, abuse, neglect or other complex circumstances
- Well-developed communication and interpersonal skills, with the ability to build effective relationships and work collaboratively with clients, health professionals and partner agencies
- A strong commitment to client-centred care, with the ability to assess needs, coordinate referrals and advocate for vulnerable clients in a sensitive and professional manner.
- A current Class C driver's licence
- Current Australian working rights

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📌 PPP VAN Intake Worker (Wagga Wagga)
🏢 Therapy Coalition
📍 Wagga Wagga