Trade Counter Sales & Customer Service Greater Western Sydney | $75K + Super Join an Australian Fencing Manufacturer Our client is a well-established fencing manufacturer supplying quality products to the commercial, residential and education sectors . Due to continued growth, they are looking for a Trade Counter Sales & Customer Service person to join their existing team. This is a hands‑on role suited to someone who enjoys dealing directly with customers, particularly tradies and trade customers , and thrives in a small, friendly and close‑knit team.
About the Role
- Face‑to‑face Trade Counter Sales and Customer Service
- Build strong relationships with trade customers
- Assist customers with product enquiries and orders
- Process orders and data entry
- Assist with general administration and computer‑based tasks
- Pick and pack products as required
- Work closely with the warehouse and internal team to ensure customers receive great service
About You
We're looking for someone who:
- Has previous experience in Trade Counter Sales, Internal Sales or Customer Service
- Enjoys dealing with tradies and trade customers
- Has excellent communication and customer service skills
- Is confident answering product enquiries and taking orders
- Is computer literate with strong data entry skills
- Has experience with Microsoft Word and Excel
- Is reliable, organised and able to work well in a small team
- Is comfortable working in a hands‑on environment
Experience within fencing, building supplies, hardware, construction, manufacturing or a similar trade workplace will be highly regarded.
Physical Requirements
This is a hands‑on position and will involve:
- Standing for periods throughout the day
- Regular walking around the workplace
- Walking up and down stairs
- Picking and packing products
- Manual handling and lifting products up to approximately 15kg
What's on Offer?
- $75K + Super
- Monday to Friday
- 7:30am – 4:00pm
- Potential overtime
- Stable position with an established Australian manufacturer
- Friendly, close‑knit team environment
- Greater Western Sydney location
If you're a customer-focused person who enjoys trade sales and wants to join an established manufacturing business, we'd love to hear from you.
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📌 Counter Sales & Customer Service (Sydney)
🏢 Phoenix Source & Select
📍 Sydney
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