City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successfuland sustainable outcomes, on time and on budget for our partners.
We are nowseekingan energetic, self -motivated individual, withstrong communicationskills to support our team members. This role includes a wide range of responsibilities, which will require an efficient and mature approach, whilst working in a fast paced, agile environment.This is a Permanentopportunity working Monday - Friday between 7:00am and 7:00pm.CityFMoffers Work from home two days per week, at the conclusion of a 2 week in office training period.
Why you want to work for our team:
- Flexible working arrangements-Work 2 days from her per week!
- Career progression making use of our extensive learning and development program.
- Working within a custom designed modern building with free on- site secure parking
- Discounts Hub with exclusive discounts across major Australian retailers
Your key responsibilities will include:
- Lead, mentor,motivateand manageadiverseteam
- Ensure set targets and KPI’s are achieved
- Manage day-to-day workload of team members as well as rostering
- Liaise with internal and external stakeholders
- Work within a fast-paced contact centre environment that operates24/7
You willbe requiredtohave/ be:
- PreviousTeam Leader/Supervisor experience with the ability to lead a team -Essential
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📌 Team Leader - Critical Incident Desk (City of Monash)
🏢 City Facilities Management
📍 City of Monash
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