Office Administration & Productions Coordinator Maternity Leave Cover

BCMA - Ballarat Centre of Music and the Arts – Ballarat VIC

The BCMA is a performing arts tuition and production centre offering music, dance and drama tuition to students from pre-school to retirees.

Tasks & responsibilities

General office operations and processes including processing enrolments, maintaining schedules and rosters, and customer service.

Introducing recent families to BCMA, its services, facilities and teachers.

Handling enquiries from prospective students and coordinating lessons with most appropriate teachers.

Communications, scheduling & basic accounting.

Accounts receivable/payable

Oversee the instructors' lesson record sheets and manage daily class and private lesson schedules.

Coordinate certain elements of theatre productions with an emphasis on coordination and rostering of volunteers.

Work closely with families, staff, students, teachers & external organisations to ensure satisfaction and a high standard of service and communications.

Qualifications & experience

Exceptional customer service in an extremely busy environment. Experience & maturity necessary.





Minimum 3-4 years of customer service experience in a busy environment required.

An ability to communicate in a positive and friendly manner with all involved including teachers, students, staff, volunteers and families.

Proficient use of the English language in both aural and written communications. Ability to proofread and edit preferred.

An ability to work both independently & as part of a team. Initiative to see requirements and to carry these out.

Efficient time management and extreme organisation. An ability to follow-through to completion of all tasks is imperative.

Computer competence and accounting skills including Microsoft (particularly Excel), MYOB, Canva, JotForm and more.

Intermediate level proficiency in Microsoft Excel formulas and functions is required.

Meticulous attention to detail in every aspect.

Business Management including accounting qualifications preferred.

This is a maternity leave cover position with an expected duration of 6-9 months. Permanent parttime or fulltime work may be offered to the right person at the completion of this period.

APPLICATIONS CLOSE 5PM Tuesday, November 3rd, 2026

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📌 Office Administration & Productions Coordinator Maternity Leave Cover (Ballarat)
🏢 BCMA - Ballarat Centre of Music and the Arts
📍 Ballarat