As our Membership Sales Consultant, you will be responsible for results, inspiring your community to exercise, growing the membership base of your club, nurturing leads and ensuring a strong team environment where the club and its members thrive.
Key responsibilities
Handling incoming calls and lead enquiries, booking them in for club tours
Taking prospects through a needs analysis and club tour, providing membership options to help them start their fitness journey
Reaching monthly membership sales and retention targets
Following and implementing the brand sales and service strategies
Using the brand tools, scripts and procedures to build consistency and effectiveness
Using the brand CRM system to manage communication of client connections
Encouraging referrals and community lead generation activities
Building relationships with clients through the delivery of customer service
Networking with local business to create awareness and generate leads
Converting leads to members and make an impact on the club's membership base growth targets
About you
Minimum 12 months proven experience with face-to-face sales
Outstanding interpersonal skills and the ability to connect and build strong relationships quickly
Can work towards targets with enthusiasm
Enthusiastic sales focus; able to identify sales,
service and marketing opportunities
Passionate about women's health and fitness
Available to work across a range of early mornings, evenings and some weekends
Ability to self-manage and achieve with minimum direction
About us
At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love. We're the leaders in women's health and fitness and have been since 1989. From one small club in Bendigo, Victoria, we have grown to 74 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives. Fernwood is a multi-award-winning brand, awarded People's Choice Brand of the Year, Employer of Choice National award winner, featuring in the Top Franchise top 10 and recently Most Cutting-edge & Best Technology Integration award winner.
Attractive salary and sales incentives – earning potential is uncapped
Specialised training and support, and ongoing coaching
Free club membership, access to the club to boost your healthy lifestyle, and discounted services
Long-term career opportunities – internal promotions are encouraged within our network
Recognition of your skills, and coaching for your new role
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📌 Membership Sales Consultant (City of Penrith)
🏢 Fernwood Fitness Pty
📍 City of Penrith
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