Pra is a growing SaaS company delivering support for commercial displays, media players, and reseller partners. The role involves hands-on IT support, with full training on the platform and a chance to specialise in hardware troubleshooting.
You will assist customers via chat, email, phone, and video, troubleshoot across devices and networks, and guide setup and ongoing troubleshooting. Excellent communication and problem-solving are essential.
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📌 SaaS Tech Support Engineer - Hardware & Displays (Brisbane City)
🏢 PRA
📍 Brisbane City
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