Provide internal sales, customer and warehouse support, and assist with marketing. Internal sales responsibilities are the priority, and during staff shortages or holidays the role will be primarily sales support. Marketing duties will be introduced gradually as time permits, with training provided.
Key responsibilities
Answer phone and email enquiries and act as the first point of contact for customers
Log RFQs, request pricing from suppliers and prepare sales quotations in SAP
Process customer orders into sales orders, raise supplier purchase orders and confirm lead times
Track open quotes and keep customers informed on order status
Keep SAP, pricing and product records accurate and up to date
Track sales and quotes through the SAP dashboard
Receipt incoming deliveries, check against purchase orders and process in SAP
Pick,
pack and ship customer orders and book freight
Maintain stock accuracy, assist with stocktakes and keep the warehouse tidy
Assist with the development and distribution of marketing material, and log the results
About you
Robust marketing experience, including Canva, formatting flyers, CRM use (preferably HubSpot) and low-level website resource loading
High level of written communication
Highly tech savvy
Adaptable and organised, able to switch between marketing tasks and customer work through the day
SAP experience preferred; training provided
Experience in sales support or customer service
Warehouse experience, including receipting and shipping, regarded
#J-18808-Ljbffr
📌 Internal Sales & Marketing Support (Sydney)
🏢 Fast Automation
📍 Sydney
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