Dynamic Door Services, a division of BX Bunka Australia, is looking for an Installation Coordinatorto join our team on a full-time basis at our Melbourne Branch. This role will focus on scheduling installations inline with customer and business requirements, to support our customer service operations.
Duties and Responsibilities:
- Allocate installations to Installers, being mindful of their limitations, customer requirements
- Update all jobs in the relevant system with very high accuracy
- Collate OH&S; documents relevant to job requirements
- Maintain a friendly, co-operative, customer-focused attitude at all times with emphasis on portraying willingness to help
- Deal with any customer enquiries and problems in the shortest time possible with a view to ensuring customer expectations are met and exceeded
- Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy,
clarity and confidentiality.
- Ensure the proper filing of documents.
- Where requested by management, participate in meetings and take down relevant notes during the process.
- Be aware and adhere closely to the rules and regulations, policies and procedures of the organisation and familiarise yourself with internal Computer systems.
- Perform other reasonable duties as required by your manager.
Position Specification:
- Have a level of skill commensurate with 2 to 3 years of administration / coordination experience.
- Required to exercise good time management
- Requires interpersonal skillsShould possess sound coordination and communication skills,
- Solid computer skills are essential.
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📌 Installation Co-ordinator (Melbourne)
🏢 Dynamic Door Service
📍 Melbourne
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