- Scheduling and coordinating planned servicing and repairs
- Booking technicians and allocating workshop and field service jobs
- Monitoring service jobs from start to completion
- Opening, updating and closing service jobs
- Following up outstanding repairs and breakdowns
- Ordering parts and tracking deliveries
- Liaising with suppliers and parts departments
- Communicating with customers regarding repairs, servicing and machine availability
- Preparing and following up quotes
- Ensuring service paperwork and job information is completed correctly
About you
- Highly organised and able to manage multiple jobs at once
- Confident communicating with customers, suppliers and technicians
- Reliable, punctual and able to work independently
- Computer literate and comfortable using service/job management systems
- Good at following jobs through from booking parts repair paperwork completion
- Able to prioritise urgent breakdowns and scheduled servicing
- Strong attention to detail
- Proactive and not afraid to pick up the phone and chase things up
- Comfortable working in a busy workshop setting
- A team player with a positive attitude
About us
Outrite Hire & Sales is an equipment hire company servicing customers across Sydney and beyond. Our fleet includes scissor lifts, boom lifts, telehandlers, forklifts, vehicles and other access equipment. We pride ourselves on providing reliable equipment and responsive service to our customers. As our fleet and customer base continue to grow, we are looking for the right person to help strengthen our service department.
- Immediate start
- Monday to Friday
- Work alongside an experienced Service Manager and workshop team
- Stable position within a growing hire company
- Variety of equipment and day-to-day work
#J-18808-Ljbffr
📌 Service advisor/ coordinator (Sydney)
🏢 Outrite Hire and Sales
📍 Sydney
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