Beijer Ref Australia is a leading wholesaler in the air-conditioning and refrigeration industry, known for our strong brands, expert knowledge, and genuine commitment to customer satisfaction.

We’re on the lookout for a Customer Service Representative who’s ready to bring positive energy, strong attention to detail, and a solutions-focused mindset to our North Lakes team.

Whether you’ve worked in a trade counter, warehouse, retail, or another fast-paced customer service environment – if you love helping people and keeping things running smoothly behind the scenes, we want to hear from you!

What You’ll Be Doing

- Helping our customers : You’ll build genuine relationships, provide product support, and offer advice that helps them get the job done.

- Keeping things on track : You’ll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.

- Working together : From the warehouse to the counter, you’ll collaborate with teammates to maintain a clean, safe, and organised workplace.

- Driving great outcomes :



You’ll take initiative to meet branch targets and support your team to deliver the best service possible.

What You’ll Bring

- A customer-first mindset and strong communication skills

- Previous experience in customer service or a similar role (retail, wholesale, trades welcome)

- Solid computer skills – you’re confident navigating systems and emails

- Forklift licence (or willingness to obtain one)

- Willingness to complete a Pre-employment Medical and National Police Check

- A team spirit that reflects our values: Committed, United, Engaged, and Straightforward

Why Join Us?

- Supportive culture – Work with a team that’s down-to-earth, inclusive, and genuinely helpful

- Career opportunities – Be part of a national network with room to grow

- Stability – Enjoy the security of a well-established business in a future-focused industry

- Employee perks – Including staff discounts, development opportunities, and a strong safety culture

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📌 Customer Service Representative (North Lakes)
🏢 Kirby HVAC&R
📍 North Lakes