We are a global leader in customer experience, with 170,000+ people supporting some of the world’s biggest brands. More importantly, we are a place where people start careers, not just jobs. We provide full training, ongoing support, and real opportunities to grow.
About the role
Join our banking customer service team and help customers with everyday enquiries. You'll be supported every step of the way with structured training and coaching.
Key responsibilities
Answer inbound customer calls (no sales)
Help with customer's banking related queries including fraud, dispute, credit card and business banking
Use multiple systems to find solutions
Provide accurate and skilled support
About you
Customer service or banking experience desirable (retail, hospitality, call centre – all welcome!)
Penalty rates for week-end work, public holidays or overnight work
Paid birthday off (conditions apply)
Additional annual leave
Employee discounts & perks
Career progression opportunities
Ongoing coaching and support
You must have the right to live and work in Australia to apply for this role. You must be willing to undergo background checks, including Police checks to apply for this role.
#J-18808-Ljbffr
📌 Customer Service Representative - Banking (City of Gold Coast)
🏢 Foundever
📍 City of Gold Coast
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.