Are you passionate about delivering exceptional customer service and knowledgeable about vehicle servicing? We’re looking for a motivated Service Advisor to join our busy workshop team, working across Jeep and multiple leading automotive brands .
Are you passionate about delivering exceptional customer service and knowledgeable about vehicle servicing? We’re looking for a motivated Service Advisor to join our busy workshop team, working across Jeep and multiple leading automotive brands .
About the Role
As the face of our service department, you’ll be the vital link between our customers and technicians. You’ll ensure every guest receives clear communication, expert advice, and a seamless service experience from booking to vehicle handover.
Key Responsibilities:
- Greet customers and accurately assess their service needs
- Prepare repair orders and provide cost estimates
- Explain recommended repairs and maintenance
- Liaise with workshop manager with progress of service / repairs
- Keep customers updated throughout the service process
- Deliver outstanding customer satisfaction every time
What We’re Looking For:
- Previous experience as a Service Advisor would be a bonus, but we are happy to train the right person
- Strong knowledge of vehicle servicing and maintenance
- Excellent communication and relationship-building skills
- Ability to work in a fast-paced environment
- Strong organizational and computer skills
What We Offer:
- Competitive salary
- Ongoing manufacturer and multi-brand training
- Supportive team culture
- Career growth opportunities within a dynamic dealership environment
If you’re customer-focused, detail-oriented, and ready to represent exciting brands like Jeep while working across a diverse vehicle lineup, we want to hear from you.
We are an equal prospect employer and believe in promoting a happy and safe workplace.
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📌 Service Advisor (Melbourne)
🏢 Gasmak Motor Group
📍 Melbourne
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