An opportunity has arisen for an experienced Trade Finance Operations leader to take responsibility for a large, established function within a leading financial services organisation.

Leading a large team across Australia and offshore, this role will have end-to-end accountability for operational performance, service delivery, risk and controls, workforce capability, and transformation across a broad Trade Finance environment. This is a senior leadership position suited to someone who combines deep Trade Finance knowledge with proven experience leading large, complex operations teams.
Your responsibilities will include:

- Lead a large Trade Finance Operations function of approximately 100 people across onshore and offshore teams
- Oversee operational delivery across documentary trade, trade finance lending, borrowing base, and structured trade products
- Develop and lead a strong management team, creating explicit accountability across the function
- Drive operational performance, service standards, and positive customer outcomes
- Maintain a strong risk and controls workplace, including governance, operational resilience, and regulatory obligations
- Lead the response to material operational incidents, control gaps, and complex issues
- Partner with senior stakeholders across Institutional and Business Banking
- Identify opportunities to simplify processes and improve operational efficiency
- Lead transformation initiatives across automation, operating-model improvement, and offshore service delivery
- Build workforce capability and ensure the function is positioned for future growth and change.

An opportunity has arisen for an experienced Trade Finance Operations leader to take responsibility for a large, established function within a leading financial services organisation.

Leading a large team across Australia and offshore, this role will have end-to-end accountability for operational performance, service delivery, risk and controls, workforce capability,



and transformation across a broad Trade Finance environment. This is a senior leadership position suited to someone who combines deep Trade Finance knowledge with proven experience leading large, complex operations teams.
Your responsibilities will include:

- Lead a large Trade Finance Operations function of approximately 100 people across onshore and offshore teams
- Oversee operational delivery across documentary trade, trade finance lending, borrowing base, and structured trade products
- Develop and lead a strong management team, creating clear accountability across the function
- Drive operational performance, service standards, and positive customer outcomes
- Maintain a strong risk and controls environment, including governance, operational resilience, and regulatory obligations
- Lead the response to material operational incidents, control gaps, and complex issues
- Partner with senior stakeholders across Institutional and Business Banking
- Identify opportunities to simplify processes and improve operational efficiency
- Lead transformation initiatives across automation, operating-model improvement, and offshore service delivery
- Build workforce capability and ensure the function is positioned for future growth and change.

About you

- Deep experience within Trade Finance / Trade Services Operations
- Strong knowledge of documentary trade and trade finance products
- Experience leading a large-scale operations function, ideally through multiple layers of management
- Experience managing geographically distributed and/or offshore teams
- Strong understanding of operational risk, controls, governance, and regulatory requirements
- Demonstrated experience managing significant operational issues and driving remediation
- Experience delivering transformation, process simplification, and/or automation
- Strong commercial judgement and the ability to balance risk, customer, and operational outcomes
- The credibility to influence and advise senior executives
- A track record of developing high-performing leadership teams

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📌 Director - Trade Finance Operations (Sydney)
🏢 GOW Recruitment
📍 Sydney