Interim Chief Clinical Officer (Residential Services)

This is an interim position. We are looking for an experienced senior clinical leader to step into the Chief Clinical Officer role on a 6-month fixed term contract. Reporting to the CEO and sitting on the Executive Leadership Team, you will lead the Quality and Residents pillars, ensuring safe, compliant and person-centred care across our three residential facilities in Ballina and Byron Bay.

You’ll protect our licence to operate by strengthening clinical governance, supporting AN-ACC performance and improving outcomes for residents.

Key responsibilities

Lead the clinical quality and safety components of our Strategic Plan

Lead clinical governance frameworks and systems that ensure safe, high-quality care

Oversee clinical workforce capability, including education, supervision, competency development and credentialing

Run a risk-based clinical audit program and ensure findings lead to corrective action and lasting practice improvement

Ensure compliance with clinical standards, accreditation requirements and regulatory obligations

Lead the annual QPS Resident Experience Survey and turn results into documented quality improvement actions, in line with the Strengthened Aged Care Quality Standards

Provide clinical assurance on quality, safety and compliance to the CEO and Board

Manage budget and leave within the clinical business unit

Work as part of the ELT, putting collective leadership and organisation-wide outcomes first

Required criteria

Current registration as a Registered Nurse with AHPRA (no conditions or restrictions)





Minimum 5 years' senior leadership experience in aged care or health related fields and executive leadership experience (preferred)

Demonstrated experience in change management

Demonstrated experience in clinical governance, quality and safety systems

Strong knowledge of the Aged Care Quality Standards (including the Strengthened Standards), the Aged Care Act and regulatory and accreditation requirements

Working knowledge of AN-ACC funding and care minutes requirements

Proven experience leading multidisciplinary clinical teams

Ability to meet fit-and-proper person and key personnel requirements for a senior role in regulated aged care, including a current National Police Check

Ability to travel between our Ballina and Byron Bay sites (current driver's licence)

About you

A person-centred, values-based leader who promotes clinical excellence and accountability

Committed to workforce wellbeing and engagement

A collaborative executive who contributes constructively to the ELT and supports collective decisions

Postgraduate qualification in nursing, health management, gerontology or a related field

Experience preparing for or leading accreditation and regulator audits

Experience working with the Board or at executive level

What we offer

Salary packaging, as a not-for-profit organisation

Access to our Employee Assistance Program

The chance to make a real difference to residents and staff across three sites

Applications close Wednesday 14 October 2026.

Employment is subject to AHPRA registration verification, a National Police Check and satisfactory reference checks. St Andrew's is an equal prospect employer and encourages applications from Aboriginal and Torres Strait Islander people, people with disability, and culturally and linguistically diverse people.

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📌 Interim Chief Clinical Officer (Residential Services) (Ballina Shire Council)
🏢 St Andrews Village Ballina
📍 Ballina Shire Council