MYOB is seeking a Vendor Operations Lead to own relationships with outsourced customer operations partners and drive performance, governance, risk and commercial success in a large-scale contact centre workplace. This senior IC role emphasizes automation, AI, and continuous improvement.
You will influence internal teams and partners, shaping the future of customer operations while maintaining service excellence and cost efficiency in a hybrid work model.
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📌 Vendor Operations Lead — Contact Center & Automation (Melbourne)
🏢 Lever
📍 Melbourne
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