Innovation in every moment

Since its beginnings in Lengnau, Switzerland, Rado has challenged the conventions of Swiss watchmaking through pioneering design, cutting-edge materials and a fearless approach to the unexpected. From high-tech ceramic to some of the world’s most distinctive timepieces, Rado continues to redefine what a watch can be.

About RADO

With our first Australian retail boutique now open in Melbourne, we are entering an exciting new chapter and looking for a passionate Senior Client Advisor to be part of it.

The Opportunity

As a Senior Client Advisor, you will be a key ambassador for Rado, delivering an exceptional boutique experience that reflects our spirit of innovation and Swiss craftsmanship. More than a sales role, this is an opportunity to build meaningful client relationships, share the stories behind our collections and help shape the Rado experience in Australia.

Delivering The Rado Experience

- Build genuine, lasting relationships with clients through exceptional service and thoughtful clientelling
- Lead by example in achieving and exceeding boutique sales targets
- Develop an in-depth understanding of Rado's heritage, collections, materials and innovations
- Maintain the highest standards of boutique presentation and customer experience
- Support boutique operations, including opening and closing, stock counts and inventory management
- Organise and maintain product packaging, warranties, instruction booklets, visual merchandising materials and backup stock




- Support the Boutique Manager and contribute to a positive, high-performing team environment
- Provide feedback on team performance and opportunities for improvement
- Participate in ongoing product, brand and E-Learning programs to continually develop your expertise

About You

- Previous experience in luxury retail, jewellery, watches, fashion or another premium client-focused environment
- Proven ability to build strong client relationships and deliver exceptional customer experiences
- Excellent communication, organisational and time management skills
- A strong commercial mindset with energy, initiative and drive
- Experience with visual merchandising and boutique operations
- Strong computer literacy, including Word and Excel
- Flexibility to work across retail trading hours, including weekends
- Luxury watch industry knowledge or experience is highly regarded, but not essential

Most importantly, you will have the passion and presence to represent Rado with authenticity, professionalism and enthusiasm. Be a true brand ambassador with the ability to represent and promote the brand with passion and professionalism.

Why Join Rado?

This is an opportunity to join Rado at a defining moment as we establish our first Australian retail boutique. You'll be part of a globally recognised Swiss watch brand known for its pioneering use of materials, distinctive design and relentless pursuit of innovation while helping shape the next chapter of Rado in Australia.

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📌 Senior Client Advisor (Melbourne)
🏢 Rado Watch Co.
📍 Melbourne