ABOUT THE ROLE

Permanent | Full-Time | Monday–Friday, 8:00am–5:00pm
Based at the gatehouse of our Milperra NSW branch (2214), the main focus of this role is answering phone calls, communicating with tow truck drivers and using our computer systems to process vehicle arrivals and collections. You’ll also welcome customers, maintain accurate records and coordinate stock movements while juggling competing priorities. It’s a busy, entry-level role with plenty of variety and a supportive team ready to show you the ropes.

What you’ll get stuck into:

- Be the first point of contact at the gatehouse, confidently welcoming and directing customers and tow truck drivers throughout the day
- Answer phone calls, communicate with tow truck drivers and use computer systems to process vehicle arrivals and collections
- Coordinate, monitor and record vehicle arrivals, collections and stock movements using our computer systems and iPads
- Manage a busy admin workflow by prioritising requests, updating records and communicating clearly with drivers and branch teams
- Catalogue stock accurately and provide helpful, efficient service to vendors and buyers
- Work closely with teams across the branch and follow all WHS policies and procedures to keep operations safe and running smoothly

ABOUT YOU

Experience is welcome, but attitude is what matters most. We can teach you the role - you’ll bring the energy, confidence and willingness to learn, be yourself and help the team work better together.

- A positive, can-do attitude - you work hard, have fun and genuinely pitch in
- Confidence speaking with people face to face, putting customers first and providing explicit direction in a busy gatehouse
- The ability to multitask,



stay organised and keep calm when several drivers or requests arrive at once
- Comfort using computers and learning digital systems, including iPads
- An authentic, team-first approach - you communicate openly, work better together and do what you say you will do
- Good attention to detail and a safety-focused approach
- Availability to work occasional weekend overtime when required

WHY WORK FOR PICKLES

Since 1964, Pickles has powered trusted marketplaces that bring people together and deliver value for our customers. Our culture is simple: be authentic, work better together, do what we say we will do, put customers first, and work hard while having fun. Today, we are Australia’s leader in asset remarketing across industrial, motor vehicle, salvage, mining, oil and gas, and agriculture industries, supported by a broad team of specialists who make it happen.

Pickles offers a variety of employee benefits and programs that make being part of our team truly rewarding:

- Up to five extra days of leave each year and ability to earn an annual bonus after a qualifying period
- Cash vouchers and formal recognition awards
- Study assistance to support relevant courses or qualifications with robust career pathways available
- Paid parental leave for primary and secondary carers
- Bonus for referring talented people who join and succeed at Pickles
- Access to the employee assistance program for you and your family

We value diversity and inclusion and encourage Aboriginal and Torres Strait Islander peoples and those from diverse backgrounds to apply.

Only suitable candidates will be contacted. Reference and criminal history checks apply.
Internal applicants must have completed 6 months’ probation.

Visit our website at ****************** to find out more!

📌 Gatehouse Administration Officer - Milperra
🏢 Pickles
📍 Milperra