Job Category -Administration - Customer Service

- Enhance your career with the largest regional healthcare service in Victoria with a purpose
- Enjoy a role that will be wide-ranging, challenging and rewarding alongside a highly committed team
- Enjoy work life balance in our stunning region just minutes away from the Bellarine Peninsula and the Great Ocean road
- Excellent temporary part-time opportunity (48 hours per fortnight) parental leave cover

About the role

The role of Administration Officer in the Andrew Love Cancer Centre is to provide confidential, high-quality administrative support to Cancer Services within Barwon Health while delivering excellent, professional, and compassionate customer service to patients, families, service providers, and the public in all interactions.

Key Responsibilities

- Provide front-line reception services, welcoming visitors and directing them appropriately to support efficient patient flow and timely care
- Manage appointments, patient registrations, admissions, and discharges across relevant hospital systems
- Deliver professional telephone and customer service, responding to enquiries and coordinating communication with patients and referrers
- Perform administrative tasks including reporting, medical record coordination, data updates, and general office duties
- Support team operations through staff training, role rotation, leave coverage, and adherence to Barwon Health policies and mandatory training requirements

What we’re looking for

- Previous experience in medical administration (highly desirable) with strong commitment to patient care and customer service




- Proven ability to work collaboratively within a team and adapt to a variety of tasks and responsibilities
- Excellent interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders
- Strong organisational skills, including the ability to prioritise workload and work efficiently in a fast-paced environment
- High level of accuracy and attention to detail, with proficiency in Microsoft Office and familiarity with health information systems

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

Excellent working conditions and a strong sense of job satisfaction

A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program

Attractive salary packaging benefits

- Living expenses capped at $9,010
- Meals and entertainment capped at $2,650

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

Additional information

All appointments are subject to:

- Satisfactory Police Record Check
- Immunisation Status Clearance
- Working with Children Check (if applicable)

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📌 Administration Officer (Grade 1) Andrew Love Cancer Centre (Geelong)
🏢 Barwon Health
📍 Geelong