CHM is a leading healthcare organisation dedicated to providing exceptional customer care and improving the well-being of our community. With a team of skilled healthcare professionals and a commitment to excellence, we are focused on delivering the highest quality healthcare services.
Position Overview:
Reporting to the Central Support Manager complete daily operational tasks to aid with the delivery of CHM’s contracts. All service delivery is to exceed our clients and customers expectations. This role requires solid communication skills, time management and customer experience. Key Responsibilities:
Phone and email queue managementProcess orders for all stock and equipmentMail ManagementSchedule and coordinate health practitioners for service deliveryCustomer contact for all internal and external stakeholdersPlan service delivery from start to endReview and reconcile invoicesUpdate records, systems and databases appropriatelySupport office administration
Requirements:
2 years of customer service / office management or call centre experienceStrong communications skills, both verbal and writtenProblem solving skillsSolutions focussedPositive attitudeAble to work Full Time in Tullamarine officeAbility to prioritise and manage time well including multi taskingHigh level of attention to detailChampion of changeSystems experience (MS Office suite), and ability to pick up new systems quicklyAccess to a car and current drivers license
Employment Benefits
Happy and fun work cultureAnnual Health and Wellbeing DayNo weekend workPotential for growth in your career
📌 Central Support Administrator (Tullamarine)
🏢 Corporate Health Management
📍 Tullamarine
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