Casual Retail Sales Assistant — Berwick Village Jewellers
About the Role
Berwick Village Jewellers is seeking a friendly, experienced and customer-focused Sales Assistant to join our family-owned jewellery store in Berwick, VIC.
This casual position offers flexible working hours within our roster. A minimum of two years’ retail experience, jewellery sales experience, and availability to work Fridays and Saturdays are essential.
What You’ll Be Doing
- Delivering exceptional customer service and helping customers choose jewellery that suits their needs
- Keeping the store, product displays and merchandise neat and well presented
- Processing sales, handling cash and operating our point-of-sale system
- Restocking merchandise, updating product tickets and maintaining displays
- Accurately maintaining and updating our customer database
- Supporting the Store Manager with day-to-day store duties
- Working with our marketing team to assist with social media and take photos for content
What We’re Looking For
- At least minimum of one year of retail experience is required
- Jewellery sales experience is essential
- Availability to work Fridays and Saturdays is essential , with flexibility for other shifts
- Solid communication skills and a friendly, professional approach
- The ability to work independently and collaboratively within a small team
- Reliability, honesty, enthusiasm and a positive attitude
- Confidence using computers, point-of-sale systems, basic apps and social media platforms
- Experience using and maintaining customer databases is essential
- Marketing or social media experience is highly regarded
What We Offer
We offer a supportive and inclusive workplace, competitive pay rates, employee discounts and opportunities for career development. As a family-owned business, we value our team and encourage a healthy work-life balance.
About Us
Berwick Village Jewellers has proudly served the local community for over 45 years. We are passionate about quality jewellery and exceptional customer service, and we’re looking for someone who shares that commitment to join our team.