MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain. We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.

About the Role:

You’ll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.

Key Duties Include:

- Booking patient appointments and procedures
- Answering phones and responding to patient and referrer emails
- Welcoming patients and providing a warm, professional experience
- Liaising with patients, hospitals and clinical staff
- Processing referrals, procedural paperwork and patient documentation
- Preparing and submitting theatre lists
- Billing, procedural billing and following up outstanding accounts
- Managing daily practice administration





What You’ll Need:

- Confident computer skills and ability to work across software platforms
- Experience with Gentu or similar practice management software is a bonus, but not essential (full training provided)
- Strong communication and interpersonal skills, with a caring manner for patients
- Ability to prioritise and manage multiple tasks
- Attention to detail and a proactive attitude
- Discretion when handling confidential patient information
- Part-time flexibility: 4 days per week (30 hours)
- Some work-from-home days may be available
- Free in office parking
- Work alongside a supportive and experienced team
- Extensive on-the-job training provided

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📌 Medical Administrator (Melbourne)
🏢 MSK Pain Group
📍 Melbourne