We are looking for a friendly, motivated and reliable Shop Assistant to join our team. This role is ideal for someone who enjoys working with people, has great attention to detail, and is eager to learn about flooring and carpet.
Key responsibilities
Greet customers and provide exceptional customer service
Assist customers with selecting flooring and carpet
Answer phone and email enquiries professionally
Maintain the showroom presentation and merchandising displays
Assist with sample management and stock organisation
Support the sales team with administrative tasks
About you
A positive and friendly attitude
Excellent communication and customer service skills
Strong organisational skills and attention to detail
Basic computer skills and the ability to learn new software
A willingness to learn about flooring and carpet
The ability to work both independently and as part of a team
A professional presentation and robust work ethic
Previous retail or customer service experience is essential
About us
Chatswood Flooring Xtra is a locally owned and operated flooring and carpet retailer, committed to providing outstanding customer service and high-quality flooring solutions. We pride ourselves on helping customers transform their homes and delivering an exceptional in-store experience.
Full time employment
On-the-job training and ongoing support
A friendly and supportive team environment
Opportunity to develop product knowledge and skills
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📌 Shop Assistant (City of Willoughby)
🏢 Flooring Xtra
📍 City of Willoughby
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