A market-leading provider of vehicle rental and leasing services is seeking an experienced National Credit Manager to join its Australian operations. This is a critical appointment within a privately owned and rapidly growing organisation, offering the opportunity to lead a credit team through a significant stage of growth.

About the Organisation

The business is distinguished by a team of specialists with deep industry experience and a genuine commitment to their work. Its culture is founded on authentic values, fostering a professional yet relaxed working environment. The organisation is dedicated to making a positive difference in people's lives and to supporting the development of its people.

About the Role

In the initial phase, the role will be highly hands-on, with a focus on strengthening credit collection processes, leading and developing the credit team, managing risk exposures and collaborating with stakeholders across the business.

Key Responsibilities

- Lead the credit team through a period of growth, contributing to the development of systems, processes and policies
- Hold ultimate accountability for team performance, culture, annual reviews and professional development
- Work closely with Credit Controllers on escalation processes and the monitoring of accounts of concern
- Conduct annual credit reviews for larger customers
- Collaborate with the Credit Risk Manager on customer account applications, making daily decisions on appropriate account structures
- Prepare monthly management and Board reporting on credit performance,



together with weekly reporting to branches and the sales team
- Visit branches to build relationships and strengthen understanding of credit processes
- Develop credit strategies to improve risk exposure and cashflow, applying a Lean approach to process efficiency
- Where skills permit, contribute to commercial financial and credit reviews of lease transactions and facilities

Skills and Experience

- Minimum five years' credit experience, spanning both collections and the management of accounts of concern
- Demonstrated experience leading and managing a credit team
- Tertiary financial qualification and/or substantial financial experience gained in a comparable role
- Lending experience (highly regarded but not essential)
- Sound judgement, with the ability to balance a collaborative approach and the confidence to hold a position when warranted
- Robust financial and commercial acumen, with the ability to analyse information and identify underlying issues
- Composure and credibility in difficult or assertive customer conversations
- Excellent relationship-building and communication skills, with the ability to earn the trust of stakeholders across the business
- Proficiency in Excel and systems, and a commitment to improving, streamlining and automating processes
- Flexibility, strong organisational skills and exceptional attention to detail

The organisation places equal emphasis on outcomes achieved and the manner in which they are delivered.

- Location: Western suburbs

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📌 National Credit Manager (Melbourne)
🏢 FourQuarters Recruitment
📍 Melbourne