PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.

PERSOL brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOL, the largest workforce solutions provider in APAC.

Senior Business Analyst, Utilities company
Location: Mitcham, VIC - Hybrid
Contract: Initial 5-month contract with potential 3-6 month extension
Start Date: Estimated 26 October 2026
Hours: 38 hours per week
Work Arrangement: Approx. 2-3 days per week onsite in Mitcham

We are seeking an experienced Senior Business Analyst to support technology and operational transformation initiatives across two key workstreams. The role will work across the full product lifecycle, including COTS solutions, system enhancements and transition from legacy to modern platforms.

- Lead discovery and document current-state and future-state processes
- Develop BRDs, process maps, requirements traceability, user stories, data/interface requirements and acceptance criteria
- Facilitate workshops across business, ICT,



architecture, operational and vendor stakeholders
- Support OT and asset integration , including systems such as SCADA and Maximo
- Analyse data quality, asset information and integration requirements
- Support business cases, options analysis, cost/TCO assessments and procurement activities
- Contribute to UAT, readiness, change impacts and transition activities.

About You

- 8+ years' Business Analysis experience , including significant Senior BA experience
- Strong end-to-end requirements management across complex technology projects
- Advanced stakeholder engagement and workshop facilitation skills
- Robust experience producing BRDs, process models, user stories and traceable requirements
- Comfortable working across technology, integration, data and operational environments
- Experience in regulated or operationally critical environments highly regarded
- Able to manage ambiguity and work independently

Who we are

At PERSOL , we connect people to meaningful work and growth.
With decades of experience and a future-focused mindset, we're here to support your career journey. We offer fresh opportunities, trusted guidance, and a people-first approach.

We're committed to creating a safe, inclusive, and respectful workplace that embraces diverse experiences, backgrounds, and perspectives.
We strongly encourage applications from women, people of Aboriginal and Torres Strait Islander descent, and individuals from all communities.

To learn more about life at PERSOL, visit persolaustralia.com
Or follow us on LinkedIn at linkedin.com/company/persolapac for the latest updates and opportunities.

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📌 Business Analyst - Contract, Melbourne
🏢 Programmed Maintenance Services
📍 Melbourne