Be the friendly face of Nextgen Accountants

We’re looking for a warm, capable and proactive person to join our team as our Receptionist and Administration Assistant.

You’ll be the first person our clients meet and speak with, while working closely with our accounting and administration teams to keep the office and client work moving.

Reception and administration are at the heart of the position, but the role offers plenty of variety and the opportunity to take on more as your skills develop.

What you’ll be doing

- Welcoming clients and managing appointments, diaries and calendars

- Answering, making and directing telephone calls

- Responding to client enquiries and following up requested information

- Checking documents to make sure the requested information is complete and relates to the correct client and period

- Contacting clients when information is missing, unclear or appears inconsistent

- Setting up new clients and maintaining electronic files

- Keeping jobs, documents and lodgements on track

- Preparing invoices, following up debtors and entering data

- Scanning, saving and organising information electronically

- Supporting the accounting and administration teams

- Sorting mail and occasionally opening or closing the office

Following up client queries is an important part of the position. You’ll need to read the information provided, identify when something is missing or does not look right, and confidently explain what is still required.

About you

You’ll be someone who:

- Is warm, confident and professional

- Communicates clearly and enjoys helping people

- Takes responsibility for tasks and follows them through

- Works accurately and pays close attention to detail

- Learns quickly and retains new processes

- Uses initiative and looks for practical solutions

- Can manage your own work while contributing to the wider team





- Takes pride in getting things right and producing a professional result

Robust practical Microsoft 365 skills are essential, particularly Outlook, Word and Excel.

You’ll also need to be comfortable using SharePoint, OneDrive, online systems, email attachments, electronic files, scanners and other everyday office technology.

We’ll teach you how we do things at Nextgen, but you’ll need to bring solid computer skills and the ability to learn and apply new processes with confidence.

Previous experience in an accounting practice is not essential. A strong foundation in customer service, administration and Microsoft 365 is required.

Room to grow

As you become familiar with the role, there may be opportunities to get involved in:

- Broader client service and administration work

- Bookkeeping and Xero

- Helping clients get started with Xero

- Improving office systems and technology

- Canva, social media and simple digital content

The position may also grow into full-time employment, depending on performance, how the role develops and the needs of the business.

The details

- Part-time position, 3 to 4 days per week

- Regular days and hours to be agreed with the successful applicant

- Hours are negotiable, although availability to work until 6pm is highly regarded

- Availability during school holidays is required

- Additional agreed hours may be available during busier periods

- $27 to $40 per hour plus super, depending on experience, capability and responsibilities

- Pay reviewed as skills and responsibilities develop

- Tea Tree Gully location with no CBD commute

How to apply

Please send us your resume and a short cover note.

Begin your cover note with the word “Nextgen” and, in no more than five sentences, tell us:

1. Why you would be a outstanding fit for the front of our office; and

2. An example of when you used technology or initiative to solve a practical problem.

Applications that do not follow these instructions may not be considered.

📌 Receptionist & Administration Assistant (Part-Time) (Tea Tree Gully)
🏢 Nextgen Accountants and Business Advisors
📍 Tea Tree Gully