Retail Supervisor – FoodWorks ThornburyJ ob responsibilities
Supervise and support staff during daily store operations.
Provide excellent customer service and handle customer enquiries or complaints professionally.
Open and close the store, including cash handling and register procedures.
Monitor stock levels, replenish shelves, and maintain attractive product displays.
Check product quality, freshness, dates, and pricing.
Assist with ordering stock and receiving deliveries.
Ensure the store is clean, organised, and complies with food safety and workplace health and safety requirements.
Train and support current employees and allocate daily tasks.
Monitor staff performance, attendance, and productivity.
Assist the Store Manager with achieving sales and operational targets.
Handle cash reconciliation and minimise stock loss and wastage.
Ensure company policies and procedures are followed.
Help create a friendly, secure, and positive setting for both customers and staff.
Key skills to highlight
Team leadership and staff supervision
Customer service
Cash handling and POS systems
Stock control and replenishment
Food safety and hygiene
Problem-solving
Communication and teamwork
Time management
Ability to work under pressure
Opening and closing procedures