Title: Front of House / Tearoom— Immediate start
Location: 524 Mt Alexander road ASCOT VALE
Hours: Part-time / Days & shifts
Start: Immediate

About us
We’re a busy Tearoom with an adjoining florists shop serving online booking and walk-in customers, food and drinks. We pride ourselves on friendly service, outstanding coffee and beautiful shop presentation. We’re looking for a reliable front-of-house team member who can also answer phone enquiries and be adaptable to help with basic flower-shop duties when needed.

Key responsibilities
Greet and serve customers in the tearoom; prepare and serve hot drinks and light food items
Operate the till, take phone orders/enquiries and manage bookings with a polite telephone manner
Maintain cleanliness and presentation of the tearoom and front-of-house areas
Assist with basic floristry customer service tasks (taking orders, packaging, handing over purchases) when required
Follow food hygiene and safety procedures; restock supplies and assist with opening/closing duties

Requirements
Customer-focused,



friendly and reliable
Comfortable answering phone enquiries and handling bookings
Ability to multi-task and adapt between tearoom and shop duties
Willingness to work weekends/occasional early starts/seasonal peaks
Basic food hygiene certification and barista experience are advantageous but not essential (training can be provided)

Desirable
Barista / coffee-making skills (desirable, not essential)
Previous front-of-house or retail experience
Experience assisting in a flower shop (an advantage)
Driving licence (if role involves occasional local deliveries)

We offer
Competitive pay
On-the-job training across tearoom and basic floristry tasks
Staff discounts and a supportive team
Versatile scheduling where possible

How to apply
Send your CV and a short covering note Immediate starts welcome.

Pay: $26.44 – $27.00 per hour

Expected hours: 15.0 – 30.0 per week

Work Location: In person

📌 Front Of House Team Member Ascot Vale
🏢 AMAZING GRAZE FLOWERS
📍 Ascot Vale