About the Company
Our client is a high-growth fintech, founded in Australia and expanding worldwide, with the purpose to give people the freedom to own it!
Due to growth within the business, they are seeking a compliance analyst to join their external dispute resolution team on an inital three month contract

About the Role

Your responsibilities will include, but not be limited to:
Manage customer disputes through conciliation and resolution, ensuring alignment with AFCA Rules and regulatory obligations.
Prepare explicit, balanced and well-structured submissions to AFCA
Support EDR reporting and governance by identifying trends, root causes, risk themes and customer impacts.
Acting as a key escalation point for complex matters.

Skills and Experience




5+ years experience in compliance, legal, dispute resolution or financial services
Exposure to AFCA
Robust analytical and problem-solving skills, with the ability to identify issues and contribute to practical improvements.

Perks
CBD location
Working in an creative team where your ideas would be listened
Hybrid Work Arrangements

How to Apply
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Ashling Purcell at @sharpandcarter.com.au

📌 Compliance Analyst External Dispute Resolution Sydney
🏢 Sharp & Carter
📍 Sydney