CRM Administrator to lead CRM reporting, data quality and user adoption initiatives.

Your current roleAs the CRM Administrator, you will act as the key link between business stakeholders, internal users, and the CRM implementation partner. You will support the rollout and ongoing optimisation of the CRM platform, ensuring data integrity, user adoption, and meaningful reporting capabilities.Key responsibilities include:
Administering and maintaining the CRM platform
Supporting CRM rollout activities across multiple faculties and business units
Managing data cleansing, data quality, and governance processes
Developing and maintaining dashboards and executive reporting
Working closely with implementation partners and CRM architects
Translating business requirements into reporting and system solutions
Facilitating user training sessions, workshops, and focus groups




Providing ongoing support and knowledge transfer to internal stakeholders
Assisting with the development of impact measurement and reporting frameworks
Supporting senior leadership reporting requirements, including executive dashboards

What you'll need to succeed
Previous experience in a CRM Administrator, CRM Analyst, CRM Coordinator, or similar role
Experience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics 365, or similar
Solid data management, data cleansing, and data quality experience
Experience creating dashboards, reports, and business insights

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV on my email or call me +61

📌 Crm Administrator Sydney
🏢 Hays
📍 Sydney