Finance One is seeking a Hardship Officer to support customers facing financial difficulty. You will listen to individual circumstances, assess payment capacity and negotiate tailored repayment plans.
The role balances compassionate customer care with regulatory obligations and ensures accurate documentation. You will join a high-performing Hardship Team and contribute to compliant outcomes, focusing on empathetic communication, problem solving and consistent customer support throughout the
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📌 Empathy Driven Financial Hardship Specialist Brisbane City (Australia)
🏢 FinanceOne
📍 Australia
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