As the District Administration Assistant, you’ll help keep the District office running smoothly while providing welcoming, professional support to visitors, callers and stakeholders. Reporting to the District Executive Support Officer, you’ll provide reception, customer service and administrative support across the District. You’ll also assist with meetings, events, reporting and day-to-day office coordination.
What you’ll do:
Welcome visitors and respond to enquiries professionally and empathetically
Manage incoming calls and connect people with the right services or team members
Provide general office administration, including mail, supplies, filing and correspondence
Assist with meetings, events, travel, catering and follow-up actions
Support the preparation of reports, funding documentation and reimbursement claims
Maintain office security, visitor access and a safe working environment
Support District activities and provide administrative coverage when required
About you:
You’re an organised and approachable administration qualified who enjoys helping people and keeping things running smoothly.
You communicate clearly, remain calm in challenging situations and handle sensitive information with care.
You’re comfortable working independently while also contributing to a supportive and collaborative team.
Skills and experience:
Experience across a broad range of office administration duties
Strong customer service and relationship-building skills
Confident using Microsoft Word, Excel and Outlook
Transparent written and verbal communication skills
Ability to prioritise work, solve problems and respond calmly to changing needs
Ability to maintain confidentiality and skilled boundaries
Current Australian driver licence and ability to travel when required
Valid Blue Card
Flexibility to occasionally work weekends or outside standard hours
Why work for RSL QLD:
Join a supportive, purpose-driven organisation making a genuine difference in the lives of veterans and their families.
You’ll also enjoy:
Salary packaging of up to $15,900 per year
Professional development and study support
Three additional days of gifted Christmas leave
Employee discounts through our Benefits Hub
An inclusive environment where all voices are valued
If this opportunity excites you, apply today. Applications may close once we find the right person.