We are a well-established, client focused accounting practice, seeking a
full-time Client Services Assistant. We need a proactive and dedicated

administration team member who takes pride in their work and cares about our clients.

In this position, you will be required to provide phone and face-to-face interaction with clients, as well as provide support to the administrative team and accounting staff. We are looking for

someone with great customer service and preferably experience in an

accounting practice.

To be considered for the role, the successful candidate must:
Have at least 1 years administration experience – previous accounting office experience would be an advantage
Have excellent communication skills both written & verbal and a pleasant phone manner
Be

proficient using the Microsoft Office suite – Xero Practice Manager, FYI Docs and ATOmate experience would be an advantage but is not
essential
Possess a professional presence with clients and pride in personal presentation
Have the ability to manage and organise work and self in a systematic, accurate and timely manner




Maintain confidentiality and discretion in handling personal information
Be tech savvy and able to adapt to current systems
Be honest and reliable

Your duties will include but are not limited to:
Provide exceptional customer service, handling client enquiries via telephone and email
Ordering of office supplies
Liaising with the Australian Taxation Office
Maintaining the client database
Diary management, booking of meeting rooms for the partners and staff
Monitor deadlines – BAS/IAS and Tax
Lodgement of tax returns using Xero
Implementing office systems, procedures and processes to improve office efficiencies

This is a full-time position – 8.30am to 5.00pm Monday to Friday.

We will offer you:
A competitive remuneration package to be negotiated, based on experience, with annual reviews
An immediate start
An chance to join a unique team that is fun, skilled and works together to achieve the best results for our clients

📌 Client Services Assistant Wollongong
🏢 HSPlus Accountants & Advisory
📍 Wollongong