An exciting opportunity to join a Private Orthopaedic Practice in Richmond. This is a 12-month maternity leave cover position, with the prospect of continuing part time/full-time employment thereafter. The position is 72 hours per fortnight over a 9-day period.
You will report directly to the Practice Manager with a commencement date of immediate.
Key responsibilities
Preparing for weekly consulting sessions – including preparation of files, patient confirmation
Checking patients in and out of appointments
Managing incoming phone calls and voicemails
Managing patient correspondence, emails and faxes
Managing and assisting with patient queries
Booking appointments for recent and existing patients
Scanning and filing confidential documents
Prepare rooms for consulting and ensure a tidy workplace
About you
Exceptional customer service and communication skills
Demonstrates empathy and compassion to patients, with a positive attitude
High level computer/IT skills
High level of organisational skills
High level prioritisation skills
Proven ability to show initiative and problem solve
Experience with medical software - Zedmed / Gentu desirable but not essential
Team player but also able to work independently – self motivated
Positive and qualified communication with medical staff, and allied health team members