Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as a Manager on Duty in a community of approachable and straightforward talent offering simplified, not straightforward experiences to independent travellers.

About the Role:
Manage day-to-day operations and ensure the quality and standards of the hotel are met
Assist our guests arriving and departing the hotel through the check in and departure process
Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
Supervise all staffing levels to ensure that guest service, operational needs and financial objectives are met focusing on attention to detail
Be a thoughtful and energetic leader by providing motivation and support to the team
Handle general enquiries, engaging and serving our guests with a playful and thoughtful approach
Be an expert on the hotel and the surrounding area, know it inside and out to enhance the experiences for our guests
Build and strengthen relationships to provide guests with stays that are very much out of the ordinary, enabling future booking




Understand the impact of the department’s operations on the overall property financial goals and objectives and manage to achieve or exceed goals.

Successful applicants must have:
Experience with OPERA property management system or similar
Working rights in Australia
Minimum 1 years experience in similar managerial role
Enthusiastic to escalate your career
Self-motivated, driven and energized in a rapid-paced environment
Armed with smart solutions and a can-do attitude

Our Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends!
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

This role is a Full time based role working 38hours per week.

Salary for this role is between $79,521 - $89,521 depending on experience.

📌 Manager On Duty Sydney (Australia)
🏢 Four Points by Sheraton - Central Park Sydney
📍 Australia