Medical Receptionist/Secretary- CranbournePrecision Brain, Spine and Pain Centre – Cranbourne VICOur company is growing and comprises of leading medical specialists who adopt an integrated and holistic approach to patient health and well-being.Work in a team where your administrative contributions are valued and recognised.
We believe in investing in our team members and providing ongoing training and professional development to help you reach your full potential.About You:This position requires a highly motivated & proactive individual, who is a strong team player.
You have a positive attitude, are friendly and empathetic and is a quick learner.
In this position, you will be responsible for managing the front‐of‐house operations, ensuring a seamless experience for all who visit our practice.Responsibilities will include:Efficiently managing administrative tasks to ensure smooth operations.Greeting and welcoming patients, both in person and on the phone, with a friendly and professional mannerEfficiently managing patient bookings, rescheduling appointments, and maintaining accurate electronic patient recordsHandling patient inquiries, providing information about our services,



and addressing any concerns they may haveAssisting with the processing of paymentsMaintaining a well‐organised and tidy reception area, ensuring a comfortable and inviting setting for our patientsProviding general administrative support to the clinical team as neededWhat We Offer:Comprehensive induction & training with ongoing support providedExcellent career progression opportunitiesSupportive and collaborative teamPrevious experience in a medical or healthcare administrative roleExcellent communication and interpersonal skills, with a friendly and empathetic approach when interacting with patientsStrong organisational abilities, with the capacity to multitask and maintain attention to detailProficient in using computerised patient management systems and standard office software (Genie preferred)A genuine interest in the healthcare industry and a commitment to providing high-quality customer serviceExcellent work ethic and takes pride in their workProfessional demeanour with patients and colleagues at all timesAustralian work rights are required for this position
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📌 Medical Receptionist/Secretary- Cranbourne (Melbourne)
🏢 Precision Brain, Spine and Pain Centre
📍 Melbourne