Job detailsPlease note: Due to the complex nature of the clients we support, applicants must have the required experience.
If you do not have demonstrated experience in complex support, high-level behaviours and implementing BSP strategies, please do not apply.
Our team must be confident using critical thinking and sound judgement to make informed decisions while on site****Are you looking for an opportunity with a dynamic, innovative and growing company that offers opportunities to develop and progress?
Are you looking for a workplace that feels like home, where you can grow, achieve and genuinely make a difference?
Then get excited — this opportunity may be for you!
Sirv is looking for positive, energetic Disability and Psychosocial Support Superstars who are passionate about improving the lives of our clients and, importantly, have demonstrated experience working with people with complex disabilities, mental health and behaviours of concern.This is a role for someone who is confident, capable and understands that complex support requires patience, consistency, resilience, strong boundaries and a genuine person-centred approach.At Sirv, we focus on our clients' needs and our Support Specialists' needs.
We focus on the type of work you want to do, how many hours you want to work each week and how you can grow with Sirv.Our Mobile App and Staff Portal allow you to manage your own staff profile, update your qualifications, view shifts, complete timesheets and access payslips — all at your convenience.What is the opportunity?
As a Disability and Psychosocial Support Specialist, you will make a positive impact in the lives of our clients through your compassionate, professional and supportive approach.You will be supporting clients with complex and diverse needs, including:Schizophrenia and other psychosocial disabilitiesAcquired Brain Injury (ABI)



and Traumatic Brain Injury (TBI)Intellectual disabilityBehaviours of concern and complex behavioursMental health and emotional regulation difficultiesComplex support needs requiring a high level of consistency and structureWe Are Specifically Looking For Someone WhoHas demonstrated experience working with people with schizophrenia and/or complex psychosocial disabilitiesHas experience supporting people with ABI/TBIHas experience supporting people with intellectual disabilityHas practical experience working with behaviours of concernUnderstands positive behaviour support and can follow Behaviour Support Plans and individualised support strategiesCan remain calm, professional and consistent during periods of distress, escalation or challenging behaviourIs confident working within qualified boundaries while building genuine and trusting relationships with clientsIs willing and comfortable providing personal care, including showering, toileting, dressing, continence support and other personal care requirementsIs passionate about advocating for vulnerable people and ensuring their voices are HEARDUnderstands the importance of dignity, choice, privacy, rights and promoting independenceIs reliable, emotionally resilient and able to work effectively as part of a teamThis is not an entry-level position.Due to the complexity of the clients you will be supporting, previous experience working with complex disability, psychosocial disability, ABI/TBI,



intellectual disability and behaviours of concern is essential.We Are OfferingEmployee benefits + Superannuation + Penalty RatesA supportive organisation with 24/7 supportOpportunities for professional development and career progressionA user-friendly mobile App allowing you to manage your work on the goA positive, inclusive and down-to-earth workplace cultureOpportunities to work with a variety of clients and develop your skills and experienceWhat We Require From YouDemonstrated experience as a Disability Support Worker, Psychosocial Support Worker or similar roleExperience supporting clients with schizophrenia/psychosocial disability, ABI/TBI, intellectual disability and behaviours of concernAvailability to work across multiple shifts, including weekdays and weekendsNDIS Worker Screening CheckUpdated Police CheckFirst Aid & CPR CertificateDriver's licence, reliable transport and comprehensive insuranceValid rights to work in AustraliaManual Handling and Hoist Training would be desirableRelevant qualifications in Disability, Individual Support, Mental Health or a related field would be desirableAbout SirvSirv is a leading Disability Support Provider operating nationally, with a strong focus on matching the right Support Specialist with the right Participant.Founded and managed by industry leaders, Sirv is committed to investing in our people, supporting professional growth and creating a workplace where Support Specialists feel valued, supported and part of something bigger.We want people who don't just turn up for a shift — we want Support Superstars who genuinely care about the people they support and want to make a difference.If you have the experience, confidence, resilience and heart required to support clients with complex needs, we'd love to hear from you.
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📌 Complex Care - Disability Support (Wollongong)
🏢 Sirv
📍 Wollongong