We're looking for an experienced Venue Manager to run a small, busy bakery café with a solid local following and discerning clientele.This is a hands-on role.
You'll work alongside the team every day — running service, making coffee, looking after customers and keeping the venue operating to a high standard.
This would suit someone from a fine-dining restaurant, premium café or high-end bakery who understands polished service while keeping the atmosphere warm and relaxed.The roleYou'll be responsible for:Recruiting, hiring, onboarding and training the FOH teamLeading, supporting and developing the team day to dayCreating a positive culture and great environment for both staff and customersMaintaining excellent customer service and coffee standardsManaging busy services and keeping the team organisedBuilding relationships with regular customersRostering and labour controlStock, ordering and wastageCleanliness, presentation and food safetyWorking closely with kitchen and productionSolving day-to-day problems quickly and practicallyWe have a clear vision for the business.
You'll need to understand the owners' standards, take feedback and direction well, and make sure these are carried through by the team when the owners aren't there.Attention to detail is essential.
You should naturally notice the small things that affect the venue — presentation, cleanliness, customer experience, staff productivity and overall atmosphere — and act on them.About youYou'll need previous management experience in a quality café, bakery or restaurant, strong barista skills, excellent people skills and experience managing a team.We want someone with personality, common sense and a can-do attitude who leads from the floor, supports their team and takes pride in creating a great place to work and visit.This is not a desk-based management position.
You need to enjoy being part of service and working alongside your team.Salary: $75,000–$85,000 + super, depending on experience.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How many years' experience do you have as a venue manager?
How much notice are you required to give your current employer?
Have you worked in a role which requires a sound understanding of Food Safety Standards?
Do you have Production Support experience?
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