We're seeking an experienced Front of House Manager to lead our service team and create exceptional dining experiences at Alsahwa Estate.You'll oversee the seamless flow between kitchen and service, managing a dynamic team to ensure every guest receives outstanding hospitality.
From intimate restaurant service to special events, you'll be responsible for maintaining our high standards while developing your team's skills and capabilities.This role is perfect for someone who enjoys variety, thrives in a busy hospitality environment, and takes pride in delivering memorable experiences through attention to detail and robust leadership.About us:ALSAHWA ESTATE is nestled in Palmwoods, offering an escape surrounded by natural beauty.
More than just a destination, our Estate is a place designed to bring people together, creating memorable experiences in a thoughtfully curated setting.At the heart of our Estate lies our award winning restaurant Ethos that offers a unique farm-to-table dining experience, celebrating the freshest local ingredients while embracing a philosophy of sustainability.What You'll DoLead, train, and develop our Front of House team to deliver consistently exceptional customer serviceManage venue operations including table allocation, reservation management,



and service flow optimisationCoordinate seamlessly with our kitchen team to ensure perfect timing and service deliveryHandle guest concerns and resolve issues with professionalism and efficiencyOperational ManagementOversee daily Front of House operations, including cash handling, stock management, and venue presentationPrepare rosters and manage casual staff across varying service periodsDrive sales growth and meet profitability targets through strategic service deliveryMaintain venue cleanliness, security, and equipment standardsCompliance & SafetyEnsure Responsible Service of Alcohol and liquor license complianceConduct regular venue safety checks and staff inductionsWhat We're Looking ForProven experience in hospitality management, preferably in a restaurant or event venueWillingness to work collaboratively with the events teamStrong leadership skills with experience managing casual and changing staff teamsExcellent customer service focus with problem-solving abilitiesKnowledge of food, beverage, and wine service protocolsSound understanding of cash handling, stock managementCurrent RSA certification and knowledge of WHS regulationsExceptional time management and ability to handle competing prioritiesOpportunity to shape and lead service excellence at a premium venueWork with a collaborative team including experienced kitchen professionalsDiverse role combining restaurant service, events, and team developmentPlease only apply if you have Australian working rights and are currently in the country.To be successful in these roles you must be available to work nights and/or weekends
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📌 Front Of House Manager (Queensland)
🏢 ALSAHWA ESTATE
📍 Queensland