The Track Marshall Lead position is a full time hourly role, that will be responsible for the assisting the Operation Supervisors of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, workplace control, cash handling, staff motivation and safety and security.
The Operation Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability.
A Lead Track Marshall is expected to maintain the quality and ethical standards set by Red Hawk casinoDUTIES AND RESPONSIBILITIESManage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.Accountable to maximize daily sales and effectively manage costs, labor and cash controlMaintain opening, running and closing duties for departmentCustomer interaction and auditing of customer experience including but not limited to event executionEnsuring that track personnel run races safely and efficientlyEnsuring that mechanic personnel maintain our karts in peak working conditionEnsuring that all staff are strictly adhering to company policies and providing outstanding customer serviceOrdering and purchasing operation supplies, concessions, and retail merchandisePerforming operational paperwork duties including safety, payroll,



facilityContributing to schedules and employee communicationsCorresponding with and providing regular reports to ManagementMaintaining the highest standard of facility appearance including storage areas and the parking lotCoordinate with your leadership to ensure that all facility maintenance is performed quicklyResponsible to provide management with direct and honest feedback of staff regarding performanceAssist with staff training and employee relationsAssures that staff morale is maintained at a high levelTakes an active part in the recruitment and retention of staffPerforms all other duties as assigned.QUALIFICATION REQUIREMENTSCurrent trainer or team lead a plusProven leadership and team skills; ability to motivate and manage all levels of staffStrong written, verbal and organizational skills.Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position.Ability to lift up to 60 lbs.Maintain all safety proceduresOpen and full availabilityWillingness to work a flexible schedule including holidays, nights and weekends.Sensitivity to confidentiality.
Use of discretion regarding personal and confidential employee matters.Gregarious, upbeat and outgoing personality.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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📌 Apex Track Marshall (New South Wales)
🏢 Red Hawk Resort + Casino
📍 New South Wales