We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do.
From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward.
Together, we can make a difference.Job DescriptionThis position is for an experienced Learning & Development Trainer who holds Mechanical and/or Auto Electrical qualifications.
Responsibilities include designing, developing, and delivering training for front-line employees (such as patrols, tow truck drivers, and driver trainers) and managers within the NRMA, primarily focused on Roadside Delivery.What You'll DoCreating learning experiences to equip team members with skills required for customer service and member support.Working collaboratively within the Roadside training team and with business stakeholdersConducting needs analysesCreating and delivering training programs across various formats, and ensuring alignment with business objectives and organisational values.There are opportunities for further career development, such as specialised commercial training in road safety.
The position is based at Sydney Olympic Park and requires travel to all NRMA sites and contractor locations Nationally, including regional and remote areas, to deliver consistent training.
When not travelling, hybrid work arrangements are available, allowing for some work-from-home flexibility.Additional responsibilities include:Designing learning materials and programs using multiple platforms and tools.Applying a blended learning approach that combines e-learning, virtual sessions, self-directed learning, and in-person workshops.Facilitating and delivering training with consistency and quality through both in-person and virtual formats.Collaborating with stakeholders to identify skill gaps,



set learner priorities, and implement learning initiatives.What You'll BringQualified Mechanic or Automotive ElectricianHolding a current Class C drivers' licence is essentialUp to date on current and future trends in automotive technology and designExcellent facilitation skills, both online and face to face, to frontline teamsDemonstrated experience in a similar role, with a background in the automotive industryStrong instructional design skills across a variety of platforms, video and tools including Articulate, Canva, Ed-App and VyondAn ability to build strong stakeholder relationshipsCuriosity – always looking for ways to improve to meet future needsThe drive to take ownership and accountability for your portfolio/projectsA passion for learning - seeking to continually develop your own knowledge and skillsCertificate IV in Training and Assessment or similar is highly desirableWhat's In It For You?
At the NRMA we aren't just about discounts (although you do get these too).
We offer benefits to help make work and life just right for you!
Progressive flexibility, leave and well-being benefits to balance all of life's prioritiesTravel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and ResortsComplimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much moreDiscounts on a range of NRMA personal insurance products including car, home & travelGrow, progress or relocate your career and move around the NRMA Group or different locations with us.Know Your BelongWe're for inclusion, diversity and representing the members, guests, customers and communities we serve.
That's why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our teamAs part of our recruitment process, successful applicants will be required to complete pre-employment checks.
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📌 Technical Trainer - Automotive (Sydney)
🏢 SmartRecruiters
📍 Sydney