Customer Service 8 week role - may extendCustomer Service Officer Financial Services ParramattaJoin a respected financial services organisation and make a genuine difference to the customer experience.We are currently seeking an experienced Customer Service Officer to join a well-established financial services business based in Parramatta.
This is an initial 8-week temporary assignment, with the potential for extension for the right candidate.If you're passionate about delivering exceptional customer service, enjoy working in a fast-paced environment, and have experience managing customer enquiries over the phone and via email, we'd love to hear from you.About the RoleAs a Customer Service Officer, you will be the first point of contact for customers, providing professional and efficient support across a range of enquiries.
Working within a collaborative and supportive team environment, you'll be responsible for delivering a high standard of service while ensuring customer needs are met in a timely and compliant manner.Key ResponsibilitiesManaging inbound customer enquiries via phone,



email and online channelsProviding accurate information and resolving customer issues efficientlyMaintaining detailed and accurate customer recordsInvestigating and following up on customer requests and applicationsLiaising with internal departments to ensure timely outcomesProcessing administrative tasks and customer documentationEnsuring compliance with internal policies and regulatory requirementsDelivering a positive customer experience at every interactionAbout YouTo be successful in this role, you will have:Previous customer service, contact centre or customer support experienceExceptional communication and interpersonal skillsStrong attention to detail and problem-solving abilitiesA professional, empathetic and customer-focused approachExperience within banking, insurance, superannuation, lending or broader financial services will be highly regardedAvailability to commence immediatelyWhat's on Offer?
Initial 8-week temporary assignment with potential for extensionSalary equivalent of $73,105 per annum (pro rata), inclusive of superannuationFull-time hours, Monday to Friday during business hoursConvenient Parramatta location close to public transportOpportunity to gain experience within a reputable financial services organisationSupportive team environment and structured training providedImmediate start availablePosition DetailsRole: Customer Service OfficerLocation: Parramatta, NSWEmployment Type: Temporary AssignmentDuration: 8 Weeks (Potential Extension)Hours: Full time Monday-FridaySalary: Equivalent to $73,105 per annum (pro rata), inclusive of superannuationStart Date: ASAPIf you are looking for your next opportunity within financial services and are available to commence immediately, we'd love to hear from you.

📌 Fix Term Contract Customer Service (Sydney)
🏢 Hays
📍 Sydney