Permanent Full Time Inner South Brisbane LocationYour new companyJoin a family-owned and operated medical consumables distributor supporting the aged care, community and disability sectors.
This organisation is committed to delivering market-leading service and achieving better outcomes for its customers.
You'll be joining a friendly and supportive team environment where excellent service is at the heart of everything they do.Your new role As the Customer Relations Officer, you will deliver end-to-end customer service across phone, email and face-to-face channels.
Your responsibilities will include:Processing customer orders and providing follow-up informationResponding to customer enquiries and working towards first-call resolutionMaintaining customer files and updating the CRMProcessing account applications,
forms and requestsSupporting dispute resolutionProviding general administrative support across the businessWhat you'll need to succeed Previous customer service experienceA professional and confident phone mannerStrong written and verbal communication skillsExcellent organisation and time management skillsThe ability to multitask and work both independently and within a teamStrong attention to detail and problem-solving skillsProficiency across Microsoft Office, including Outlook, Excel, Word and TeamsA positive, can-do attitude and willingness to learnWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Dervla O'Neill on .